All packages are shipped via FedEx and are fully insured and signature required. Insurance will cover loss, theft, and/or damage while in transit. Packages require and adult signature upon receipt. Before signing, please ensure the package has not been opened, damaged, or tampered with. For more information please feel free to contact us anytime or see our full Shipping Policies.
Domestic Shipping Policy: (48 continental states)
||$8,000 and below
||$8,001 and above
|Priority Overnight (guaranteed A.M. delivery)
International Shipping Policy
Stein Diamonds does not assess duties for international order and they are subsequently subject to applicable customs, import duties, and taxes. Those charges, and any other charges related to shipping are the sole responsibility of the customer. Please contact your local customs office for more details on costs specific for your country.
We offer a 14-day money back guarantee and all US order if order is returned in the same condition it was received. Custom and/or Specialty Orders are non-refundable, please see our complete Return Policy for more details.
All international orders are final and thus non-refundable.
Stein Diamonds is required by law to collect sales taxes on all orders delivered in California. The sales tax rate will be calculated based on the local jurisdictions' sales tax rate.
Out of State Orders:
Stein Diamonds, at moment, will collect sales tax from the following states: Arizona, Maryland, Pennsylvania, Arkansas, Georgia, Nevada, New Jersey, and Washington. Tax laws are changing daily, please contact us with any questions you may have. The exact tax rate is calculated based on your jurisdiction and county..
All preowned watches have been fully authenticated and overhauled by a certified Rolex watchmaker. It comes with a Stein Diamond 5 Year warranty which covers any manufacturing defaults as well as a discounted price for regular maintenance. Upgrade to a lifetime warranty is available for preowned watches for $250 dollars.