REPAIRS AND RESIZING
KTD Jewelers will only accept repair and resizing requests presented in person at our San Francisco showroom unless a pre-determined arrangement between KTD Jewelers and the customer has been made. Repair or resizing work requires a minimum 50% deposit, with the balance paid in full upon completion of the work. Not all merchandise can be resized, and Anthonys reserves the right to refuse a resizing request when resizing will cause damage to the merchandise. KTD Jewelers shall not be held responsible for:

• Identification or condition of jewelry at time of KTD Jewelers receipt
• Altered, treated or enhanced diamonds and colored gemstones
• Miss-marked or unmarked metals
• Worn, fragile or damaged items
• Items left more than 60 days past their completed date

Items submitted to KTD Jewelers are for repair and/or resizing only and KTD Jewelers will not act as an insurer of the items listed. Responsibility for loss, theft or damage is accepted by KTD Jewelers only when resulting from KTD Jewelers’s negligence. Any loss or damage due to KTD Jewelers’s negligence will be limited to the cost to repair or replace the item(s) and will not exceed the value declared. Should no value be listed, it will assumed that the value is less than $100.00.

LAYAWAYS
Certain in-stock items purchased in person at KTD Jewelers’s San Francisco showroom may be eligible for layaway. Online purchases may not be put on layaway. A completed KTD Jewelers Layaway Agreement is required for all layaway purchases.

SPECIAL ORDERS AND CUSTOM-MADE ORDERS
Special orders and custom-made orders are not returnable and no refund or exchange can be made. All special orders require a 50% nonrefundable deposit. A special order constitutes any jewelry, gemstone or watch item ordered or altered at the client’s request. Custom-made orders involve metal, gems and labor furnished by KTD Jewelers for a specific client. As such, all custom-made jewelry is nonrefundable and requires a 50% nonrefundable deposit before work begins. Every effort is made by Anthonys to accurately manufacture or produce the item(s) so ordered. Full payment upon receipt of custom work will denote the client’s complete satisfaction. Minor adjustments to special and custom orders, such as ring sizing or texturing, may be made by KTD Jewelers to accommodate the wearer at a fee depending on the extent of the work.