"I love my new rings! I ordered two of these and wear them together. I always get compliments. The quality is very nice also."
Stein is a fantastic resource for watches, diamonds and any custom jewelry. I've been a customer here over 10 years and continue to be treated very well and always receive quality products at competitive prices. Thank you guys for always being wonderful.
Well established jeweler with great selection (especially of watches), great pricing, and great customer service.
Mr. H took care of me, which meant extra legwork for him. Recommended.
Awesome seamless bank transfer. Joseph was great - new Rolex at very good price ! Highly recommend.
So Joseph was awesome. I'm a hyper-aggressive price shopper and they have the best prices for new & used Rolex watches. I plan on making Stein Diamonds my first stop for new or used high end watches.
Apparently the word "no" is not in the Stein vocabulary. They worked hard to get me the Rolex I wanted and at a great price. 5 stars is not enough. Great job. A very positive experience.
Absolutely amazing service and quality! Kia has been making beautiful custom made jewelry for my family over the past 10 years. The quality and workmanship is simply outstanding. I have recommended him to multiple friends and family who have been equally impressed. On one occasion he was able to rush a custom-made diamond ring with less than 36 hours notice for our 20th anniversary. The ring was absolutely stunning.
Best service, best pricing, couldn't be happier w/ my purchases or the service. I love them. Bought two pieces from them already and currently shopping the third
Great service and prompt delivery!!
Thank you for all you did to get me my new rolex watch. It is great. I love it. Please pat yourself on the back for a job well done and thank you again. Although I don't need another rolex watch just yet, I will be ordering again with you soon. Have a great day.
I just wanted to send a quick thank you to let you know how much we appreciate your service and the quality of your products. We purchased a 1.29 ct Radiant cut diamond from you a few weeks ago and we are so pleased. The diamond was exactly as you represented and appraised for $4,000 over the purchase price! The diamond is absolutely gorgeous and we're so happy! Thank you so much, we will think of you in the future for any other jewelry purchases. Thank you again.
We got our engagement ring from here.
After 4 months of searching my husband pulled the trigger from here, we went with a halo pave setting and a 2 carat round diamond. I must say when I got it I was blown away, we immediately took to our local jeweler and my ring sparkled much more than anything they had for the same price. I know we will be back for more bling soon!!!
The first time I visited Steins, I was very skeptical. I found them on the Internet, and I schedule an appointment to go see them when I was in Los Angeles. They treated me like a valued customer, or patient in showing me my options, and offered me a very fair price for my preowned Rolex. I was still skeptical, so I brought my purchase to a master jeweler in my own state, and it appraised for even more then they had appraised it for me at Steins. I was so impressed, that I bought one for my wife's Rolex from them a couple years later. At that point, my trust was so high, that I simply or did it over the Internet and allow them to ship it to me. They even got my order to me in a crunch on the day before Christmas.
Outstanding. I Will be back
You must order from this company. Great product. Great prices. Great service
Great, exactly the experience I would have wanted.
I have purchased multiple pieces of jewelry from Stein Diamonds, with the last one being an engagement ring. Kia, Chelsea and staff were very knowledgeable and helpful in my decision making process. I never felt pressured to buy or being upsold. I would recommend Stein Diamonds and more specifically Kia and Chelsea to any one looking for a good jeweler.
Kia, (mgr) was eager to make me happy, and get the deal i was looking for.
things started a little awkward, perhaps, due to holiday season rush. however, once i was put in touch with Kia, store mgr., service and attention to detail was great. would suggest contacting him, directly, for great service/value.
My Watch is Beyond Belief
My watch is very beautiful. I did not have to wait long to receive it. I took it to my jeweler and he said the quality is beyond the normal internet order stuff he normally sees. I am very pleased. I would definitely use Stein Diamonds again. Thank you for being exceptional and offering such exceptional products.
Trustworthy order fulfilling company.
Delivered exactly what was ordered. Worked with me to resolve card issues caused by my bank. Highly recommended.
Great job Kim!
Bought a set of diamond earrings for my wife. Great experience. Would highly recommend to every one. Great service and great product. delivered as promised and excellent after sales service.
It was a really great and classy experience. The owner came out and introduced himself to us and we all chatted for a bit. Definitely worth the drive from Bakersfield. great price compared to sleezey malls.
Honest, easy,courteous and got the Job done.
They helped me find what I needed, sent me pictures and gave me information quickly !!!!
Got an excellent price on a Rolex for my b-day. Relatively fast shipping. Nice people to deal with. I'll be back in a few months for another watch.
Very satisfied - love the watch
Checked a lot of sites and reviews
before deciding to replace lost watch with purchase from Stein Diamonds.
Good value and service.
I have dealt with Stein for over 2 years now and they have provided outstanding service. Kim , my sales rep was extremely helpful
Purchased a Rolex Datejust II, as well as a Rolex GMT II. Both are beautiful, and the price was fantastic. Worked with Chelsea, she was extremely helpful.
Skeptical at first, would highly recommend now.
I was shopping around online for a custom DLC Rolex and came across a few sites that offered them. I am in NY, so I was skeptical doing any of this over the phone with a store in CA, but I called the store and began working with Chelsea. Chelsea was extremely helpful and patient in answering all of my questions. She was able to get me the exact watch I wanted at a great price. I ordered the watch on a Wednesday and had it in hand the following Friday in less than 10 days. The watch was perfect, came with authentication papers, and a stamped appraisal from their senior gemologist. I highly recommend Stein Diamonds and Chelsea and plan to do business with them again in the near future.
Chelsea Handler has Stein Diamonds running smoothly!
Actually Chelsea Lage- but I call her handler because she handles all my watch requirements with professionalism and grace at once. I purchased 2 Rolex watches on a limited budget. And she chose exactly what I wanted! And when I'm down she hears it in my voice and cheers me up. If I choose other items she will say"I know your taste, I don't think you will like that- let me find something I know you will like" . And in a few days she indeed finds just what I knew I wanted. I've even sent my other watches, from Cartier to Hublot to be maintained to last a lifetime. She is a gem! All at stein must applaud her! She's that special.
Chase Bodouva, architect , AIA
Great New Rolex Buy
Thanks Chelsea for all the help and responding so fast to all my question. Got the new Rolex today. Wow it's gorgeous will definitely buy my wife her Rolex from you.
I reached out to Stein Diamonds on a limited availability Rolex. After a couple of return calls they were able to provide a competitive price. Everything was as described and discussed.
Very happy with the significant savings compared to other sellers.
First class service.
You can buy a diamond literally anywhere so I hope my review gives you greater peace of mind to do business with them. I would recommend Stein Diamond for a handful of reasons. They are honest, they have numerous options, have tremendous knowledge, and willing to make custom accommodations. They helped me with a very important purchase and I am completely satisfied. They have my business and always will.
I ordered the Rolex Ladies watch for my daughter, and although the watch arrived a little late by FedEx, the quality and service was as promised. Mr. Kia the owner was very much knowledgeable and provided an appraisal certificate and 5 year warranty on Rolex. My daughter is going GA GA!
Service was outstanding, order was ready for delivery in 2 days. Was out of town on business and asked for it to be delivered the next Friday and it was. I will definitely order from them again next year when our youngest graduates from university.
Staff are knowledgable and very helpful.
One word can describe the items they have - Quality.
Kia was super helpful in helping my fiancé and I with our wedding bands. I originally purchased her engagement ring there, and it only seemed natural to get our bands there too. I plan on using Stein Diamonds for all future custom jewelry purchases. great to work with!
Great experience doing business with Stein Diamonds!
I found a Rolex on their website at a great price. I do not live anywhere near LA (I am in the midwest) so I did a considerable amount of research before contacting them. After reading many reviews, etc., I decided to order the watch. When I received the watch, I examined every bit of it. It was exactly as promised. I still have not found a better price for the same watch and it is in excellent condition. I would definitely recommend them.
They are amazing!
I loved working with them my fiancé and I worked with Carmella and she knew exactly what we were looking for she made the whole process an unforgettable one
Awesome seamless transaction with bank wire transfer. Joseph was great - the watch was as listed and delivered to my door in 48 hours ! And the price - unbeatable. Already picking out the next one !!
Taking Care of the Customer.
Great communication, great customer service, very happy customer. Thanks Joseph!
Great selection, pricing, and customer service.
Best Prices Available.
So Joseph was awesome. I'm a hyper-aggressive price shopper and they have the best prices for new & used Rolex watches. I plan on making Stein Diamonds my first stop for new or used high end watches.
The Stein team is a professional group who knows their business. I wanted a specific model Rolex which was found quickly at a great price. they even upgraded shipping for me free of charge. They are the FOUR SEASONS of jewelers!
The best jeweler in town!
They ship out of state, too. I moved and my out of state purchase was just as seamless. Best service, pricing, and care.
Service, selection, and price that cannot be beat!
Purchased a Rolex at a very competitive price and received 2 days after dealing with sales rep. Sales rep answered all my questions and provided excellent service in handling paperwork and shipment of watch.
I recently bought a Rolex from Stein Diamonds, I went to there office and a very helpful girl showed the models I was interested in. I ended up buying a GMT Master and I love it. Thanks guys....
I was shopping for a three stone diamond ring for my wife for our 25th anniversary. I chose Stein based on internet reviews and location. I made an appointment with Paris (she was awesome) and with her expert help, I chose a stone and setting exceeding five figures. Needless to say, I was nervous, but Paris and staff took the time to explain the "four c's" and helped me pick a a fantastic stone and setting. I had done my homework and knew that she was being honest and forthcoming with all info. There were no surprises whatsoever. Communication, service and commitment was excellent and they did what they said they'd do. What more can you ask for. While I knew that their appraisal was too high, I took the ring to one of the foremost independent appraisers in LA and he still appraised it for $3500.00 more than I paid. My wife cried.
It was my first time at Stein and I had been researching diamonds for over three months. I met Kim and she was superb!!! She really talked me through many different options and helped me figure out which aspects of my engagement ring were most important....just a true pro in her field. Kim really helped select exactly what I wanted and within our budget. She expedited the shipping and was so diligent through the entire process and very responsive via phone and email. The quality and beauty of my engagement ring is impressive and nothing less than fabulous. I can't wait to shop for wedding bands with her. Overall it was the best experience jewelry shopping, as it should always be.
We purchased a diamond necklace cross online as a Xmas gift for our Mother. In looking around at the malls there just was not a great selection and anything i would be expecting for the price range we were looking at. So while looking online i found the Stein Diamonds website and we found the selection and prices to be much larger and nicer. When we received the necklace it was as nice as I could picture, and packaged very nicely to give as a gift.
All that being said, unfortunately when we gave the gift to my Mother it was not her desired style she would have picked. We were obviously a little disappointed however we were aware that Stein offers a 30 day money back guarantee. After calling and speaking with an individual named Shaun, I told him what happened and he said that it was no problem and gave me instructions on sending the item back, and when they received the item they would refund the purchase.
Following his instructions, I sent the item back and when they received it back on the very same day (I had a tracking label) they refunded in full my purchase.
I was sad that the item we picked out for our Mother wasn't to her liking, however I was extremely happy in my dealings with Stein in both my purchase and return process. They were with me all the way helping me thru both processes without any hassle.
I look forward to doing business again with them soon! I highly recommend working with them!
I had a diamond ring for my wife made here, and it turned out beautifully.
At first I was nervous, having only read reviews and forums about Stein, but Martin was very good corresponding and replying to my emails whenever I had a question.
As a first time buyer through them, Martin also upgraded the diamond for free. The prices were really good for the setting and the diamond.
I received an appraisal as well, for insurance purposes. And the diamond was GIA certified.
I highly recommend them. Thanks again Martin.
What an amazing store Stein Diamonds is! I wish I had found this place sooner!! The prices are so amazing for the quality of diamonds that you get. Stein Diamonds has a huge selection of all kinds of different types of diamond jewelry. It's like heaven for a girl. :)
The staff at Stein Diamonds is super friendly and really helps you with what you're looking for. The owners of Stein Diamonds even came out to greet me when I went in there and they made sure that I got exactly what I wanted. It's a place that you don't have to worry about over spending because the prices are so realistic and I was able to buy the jewelry pieces I wanted. I'm glad I found Stein Diamonds because I don't have to shop around anymore for watches or diamond jewelry.
Their showroom is really beautiful as well. Very cute boutique. Can't wait for my next purchase!!
Great watch buying experience. Gave me the exact Rolex I wanted the same day at a great price.
I visited various Jewelers looking for someone who could make a custom engagement ring with a family heirloom ruby as a center stone. I was looking for two matching very white and sparkly rectangular shaped radiant cut diamonds to flank my ruby. Almost every jeweler I visited in downtown tried to tell me it was too hard to find matching radiant cut stones and tried to push other shaped stones on me that were not at all what I was looking for and were also much smaller than what I was looking for. Kia at Stein was the only jeweler I came across who was willing to take a little time to find me the stones I wanted and was willing to work within our budget. I just recieved my finished rings and my breath was literally taken away when I saw the final results. My custom 3 stone halo ring and matching eternity band turned out more amazing and beautiful than I had envisioned. Stein diamonds took my vision and created a one of a kind masterpiece that I simply can't stop staring at. The craftsmanship and attention to detail are superb. They even added diamonds on the sides of the ring and prongs... a detail I had wanted but didn't ask for. I am so happy I chose Stein diamonds and am beyond thrilled with my rings. I am a very very happy customer who now can't stop staring at her hand all day long.
These guys are AWESOME.
Came across their site that they bought used Rolex's so i sent them an email with my details. Bobby called the same day and i made it no secret that i had been shopping this watch around and knew my prices.
Long story short, they gave me top dollar for my Rolex. Went to their amazing and fancy showroom in DTLA, 30 mins later i received CASH and a RECEIPT. This place is legit
Ill for sure be buying from them again.
They were extremely helpful!!!! Made my watch purchase really easy and wonderful. Great people!!! I will purchase all of my rolex watches at Stein.
Purchased a two tone submariner with serti dial. Dealt with Joseph, seamless easy transaction, received watch in less than a week, exactly as described. Will do business again.
Took in my Rolex GMT Master to get it fixed and what they did and how fast they fixed it is beyond words. They also have an amazing selection of FINE jewelry, highly recommend them!
A big THANK YOU to Karmela and Stein Diamonds. Was able to purchase an engagement ring and band within my price range. A great staff and experience. I would recommend them to anyone.
Loved the wide selection of watches and jewelry. The location was also great, very convenient and extremely close to The Standard Hotel, where I was staying. The staff are extremely knowledgeable and welcoming. Joseph helped me with a quick and easy transaction. 10/10 would come back and make another purchase here again.
Great prices on a broad spectrum of watches, and great customer service!
I bought a watch from Kia with Stein Diamonds and i could not be happier. The price was fantastic as well as quality and service. I have bought a lot of different watches from a lot of different places and these guys are by far the best I have seen. literally could not recommend highly enough.I have already recommended 2 friends who feel exactly the same!!
Stein Diamonds was a pleasure to deal with. Joseph was very knowledgeable about the watch and described it perfectly. The transaction was smooth and the watch was delivered overnight. It was exactly -maybe better-as shown in the picture and in beautiful condition. When I buy my next watch I would absolutely deal with Stein Diamonds again!
I have bought three watches and a few diamonds from Kia at stein diamonds. The customer service is amazing and you will never have an issue with him. Thank you Kia and I will definitely see you again.
I've purchased 2 Rolex watches in the last couple years and happy with both. I would definitely recommend Stein Diamonds! Kia knows his stuff and a pleasure to work with.
Excellent customer service & beautiful jewelry! They know what they are doing & not to mention the great prices! I will definitely be back!
My personal jeweler. I don't go anywhere else because I can get anything I want made here and trust that it is good quality. Nice to have a jeweler you can trust. Between my husband and I, we must have purchased over 30 pieces from Stein in the last 10 years. Rings, necklaces, watches, bracelets, cufflinks. The owner Kia knows a lot about jewelry, not just quality and value but current trends and classic trends. It's like shopping with a personal shopper. The best.
For my five year anniversary I redesigned my engagement ring. Karmela helped me every step of the way throughout the design process to make sure it would be exactly what I envisioned. She took the time to discuss different design options, review my pictures and discuss the logistics of the setting with me. It is very hard to trust someone with such a personal job and I can not speak highly enough of Karmela and Stein Diamonds.
I just recently made my second purchase w/ Stein Diamonds and their customer service is top notch. Best prices, best service, and the best pricing. If you're reading this and haven't purchased from them yet, you're missing out
I met with Kia today and picked out a watch. Everyone at Stein Diamonds was exceptional and delivered stellar service. I will certainly be returning and will be recommending others!!
Awesome service, I purchased two Rolexes from them. They gave me the exact products I was looking for in exact condition I was looking for. They are in down town but they have a Valet parking in the building which makes it very accessible.
Delivered as promised! My new Rolex is beautiful and they sized it as I requested. Don't be afraid to order from these guys as they are the real deal. This was my second time I bought from them and both times it went with a problem. I will contacted them again soon for a present for my wife.
Love this place.
They have the best selection of diamonds, rings, earrings, loose diamonds, etc.
They are very knowledgable, reliable, and friendly.
I'd recommend this place to everybody. I have always left feeling happy & satisfied.
They have Valet Parking downstairs so it's very easy to get to.
My family has been working with Kia for several years. Now that I am engaged , I have as well. Kia has great customer service , great quality diamonds and great watches.
For me personally and I'm sure for others , it's important to find someone you trust. Kia is that and more! He gives honest opinion about Jewelry and does anything he can to make his clients happy.
Give Stein Diamonds a shot! U will leave happy :)